The truth about Paypal Reverse Scams JOIN THE FIGHT!

This is a small video about the reverse scammers that prey on sellers and steal their goods. Please if you are a Paypal seller that has been burned comment here and lets get some justice. It's not always the buyer of an item that gets scammed. Sellers get scammed as well. Listen to my story and see what I mean. Rate the video, get it featured, make Paypal an eBay company wake up!

Here is the email that started the whole thing!

Dear XXXXXX XXXXXXX,

As you know, we have been using the information you provided to dispute a chargeback filed against the transaction detailed below. Despite our best efforts, the buyer's credit card company decided in favor of the buyer.

Unfortunately, we do not control the outcome of the chargeback decision reached by the buyer's issuing bank in a credit card transaction. By accepting the terms of the PayPal User Agreement, you agreed to accept the decision of the issuing bank as final and legally binding for this type of dispute.

Please review the information below for more details about this case.

After getting this I filed a complaint to IC3 and the buyer sent the item to Paypal.

Paypal then sent me this email

Dear XXXXX XXXXX,

One of your buyers has completed a chargeback of their payment through their credit card company and returned merchandise to us for the following transaction:

Buyer's Name: XXXX XXXXXXXXXX
Buyer's Email: SCAMMER@sria.com
Transaction Date: Mar 24, 2006
Your Transaction ID: 6RL38215T0XXXXXXXX
Buyer's Transaction ID: 5K563344HY2XXXXXXXX
Transaction Amount: -$1,420.00 USD
Case #: PP-174-846-XXX

Once you have reimbursed us for this transaction, we will return the merchandise to you. Please add funds to your account or send a check to the following address:

PayPal - Accounting Department
P.O. Box 45950
Omaha, NE 68145-0950

Please respond within 30 days to chargeback-appeal1@paypal.com once we receive your reimbursement on how you would like this merchandise returned to you.. If you have a Fed Ex account you would like billed, please advise us of the account number. Otherwise your PayPal account will be debited for the shipping cost of returning your merchandise to you via Fed Ex Ground shipping. Please be sure to include your street address and phone number for shipment, and note PO Boxes cannot be shipped to.

If a reply is not received within 30 days, your rights to your merchandise
may be forfeited.

Sincerely,
PayPal Disputes Department

I get a whole 30 days to make my mind up if I want to send them 1420 dollars for an item they claim to have. I asked for pictures and never got any.

MY ANSWER

Have you determined if the item is in good condition? Have you tested it? Did you make sure all the original parts are there? I already filed a report with IC3 and I listed Paypal as one of the defendants. You let the man file a chargeback before he even sent the item back. This is called fraud and you helped perpetuate it! I have the right to determine if the item is retunable. I also have the right to see my item before I issue any refund. You didnt want to help me at all in the matter, but now you have your
hand out looking for money. Why would I have to pay shipping? The item was not even damaged he wanted to return it because he didnt like it. And that was after he painted it.
Paypal you need a redesign!
Why dont you address my needs and email me for real instead of sending me form letters?

Form Message
customer subject: Chargeback
customer message: Additional Information: 'Ok I had a chargeback on my account for an item I sold on ebay. The guy got the item and then painted it. After he painted it he wanted to return it. I said no. Well after almost 4 months he won the chargeback! How did paypal let a buyer who admitted he got the item and there was nothing wrong with it other then "not liking it" let the customer do a chargeback and win and keep the item! That's right you let him steal it! As far as I know in order to even start a chargeback you have to return the merchandise. Is this not true? Paypal shame on you again for allowing this to happen to a number of people "THOUSANDS"!!! It's call the reverse paypal scam and everyone knows about it. And to think you even charged me to "FIGHT" on my behalf. And all I get is form letters sent to me. I cant even have a real person talk to me about my case, you simply cop and paste your answers and that is SAD so SAD. What happened to EBAY and PAYPAL? Got to big for your own good I guess.'